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Finalizing the Wireless Site Survey
Beginning the week of Oct. 2, ISD will finalize the wireless site survey originally conducted at UNC Medical Center in June. Four individuals will conduct the surveys, which should take about two weeks to complete.
Located in Employee News Online / 2017 / Oct. 5
Changes to School of Medicine VPN Access
Beginning on Monday, September 18, 2-Step Verification will be required to utilize the UNC School of Medicine Campus VPN to access resources from off-campus locations. The Cisco VPN Client is typically used when off campus to access shared network resources such as the J: drive, and on-campus printers, as well as connecting to your office desktop using the Remote Desktop Connection. Read more for information on registering for 2-Step Verification (Duo).
Located in Vital Signs / School of Medicine IT News
UNC Health Care honored as 'Most Wired Advanced'
UNC Health Care is one of only 27 systems in the United States to be recognized as a 'Most Wired Advanced’ health system by the American Hospital Association (AHA) for its use of information technology to improve patient care and clinical integration.
Located in News / 2017 / July
Beware of tech support scams
ISD Technical Security has seen an increasing number of tech support scams reported, in which scammers posing as technical assistance attempt to gain access to your computer or offer to "fix" your computer for a fee. Find out more about how to spot these scams.
Located in Employee News Online / 2017 / July 6
New Ransomware Threat – Actions required of all users
You may have heard of a new ransomware threat called ‘petya’ that is infecting computer networks around the world via Microsoft Office documents either attached to email messages or stored on web sites/servers for unsuspecting users to download. ISD needs all UNC Health Care employees and providers to take the following actions to prevent this ransomware virus from reaching our network.
Located in Employee News Online / 2017 / June 29
Introducing ‘NC HealthConnex’ – a rebranded North Carolina Health Information Exchange
Please view details about the rebranded North Carolina Health Information Exchange, which is now known as 'NC HealthConnex.' This data is available in Epic@UNC via CareEverywhere and will be labeled as “NC HealthConnex (formerly NCHIE).”
Located in Employee News Online / 2017 / June 8
ISD values your feedback and is pleased to announce that ISD Assistance (the online HEAT Cloud self-service system) will be replaced by ‘MySupport@UNC’ on Wednesday, May 24 (the originally announced date was May 17), with the goal of delivering a simple, easy-to-use support solution for your IT issues and needs.
Located in Employee News Online / 2017 / May 11
School of Medicine IT: Carolina Value Update
As part of the Carolina Value initiative, School of Medicine desktop and server management IT services will brought under the single umbrella of School of Medicine IT, led by Uduak Ndoh. The changes will bring more efficient service, greater security, and provide staff with opportunities for professional development and career advancement.
Located in Vital Signs / 2017 / May 4
Introducing MySupport@UNC – Coming May 24
ISD values your feedback and is pleased to announce that ISD Assistance (the online HEAT Cloud self-service system) will be replaced by ‘MySupport@UNC’ on Wednesday, May 24 (the originally announced date was May 17), with the goal of delivering a simple, easy-to-use support solution for your IT issues and needs.
Located in Employee News Online / 2017 / April 27
Office 365 is coming! Upgrade to Office 2016
School of Medicine email and calendar will migrate to Office 365 in June 2017. In preparation, older versions of Microsoft Office on departmental computers will need to be upgraded to Microsoft Office 2016.
Located in Vital Signs / School of Medicine IT News