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Introduction to Lateral Thinking for UNC Health Providers

June 29, 2021 @ 3:00 pm - 3:30 pm

An introduction to the method, tools, and mindset for solving complex problems in healthcare.

As a clinician, you might see opportunities to improve healthcare on a daily basis. It can be frustrating running into the same problems without having the tools to create change. You might have an idea for a new medical device, digital tool, or process that energizes you, but you’re not sure what to do next.

During this 30-minute webinar, we will provide an overview of the method, tools, and mindset for solving complex problems called Lateral Thinking. Lateral Thinking is a non-linear, iterative systematic process that teams use to consistently arrive at creative solutions to seemingly impossible problems.

We will share case studies demonstrating how lateral thinking tools can be applied to healthcare. As designers, we communicate with quick sketches and storyboards to bring ideas to life. Any change carries risk and uncertainty, but the ability to iterate and share your visualized ideas with the intended stakeholders helps to make progress towards improved outcomes.

At the end of the webinar, we will encourage you to apply to a month long program titled: Design Thinking for Healthcare Providers. The program will include four 90-min practical training sessions, coaching, and custom concept illustrations from the design team at Trig.


Ty Hagler, Principal

Kelly Harrigan, Insights & Ideation Manager


NC TraCS Institute


Contact Name
Andy Kant
Contact Email/Phone