Information Technology

The latest Information Technology news from UNC Health Care.

Novel Coronavirus Phishing Alert

​The novel coronavirus is bringing forth opportunists who are targeting health care audiences with phishing campaigns and suspicious internet sites. Please expect unsolicited Coronavirus email messages that look helpful but have ill-intentions. Delete unsolicited email messages that are labeled Ext Mail: open links/attachments w/caution, that have a link or an attachment that you are encouraged to click, and are from an email address that you do not recognize. Note an email scammer can make a sender's name look like a name you recognize, so check the actual email address.

Novel Coronavirus Phishing Alert - Read More…

UNC HCS ISD Training Team Podcast Episode 7: Secure Chat with Dr. Natascha Lautenschlaeger

Dr. Natascha Lautenschlaeger, Chief Medical Informatics Officer of Pardee Hospital, discusses the importance of “closed loop communication” when using Secure Chat, how human interaction and human behavior play a role in the success of Secure Chat communication, and how Pardee clinicians are working to overcome some of the challenges encountered with Secure Chat.

UNC HCS ISD Training Team Podcast Episode 7: Secure Chat with Dr. Natascha Lautenschlaeger - Read More…

UNC HCS ISD Training Team Podcast Episode 6: Care Plans at UNC Health Care System

Cheri Clay, UNC Health Care System CPM, Healthwise Champion and member of the ISD Clinical Informatics team, discusses important aspects of Care Plans. She explains how care plans are used at UNC HCS, including an overview of what a care plan is; where our care plans originate; why it is important for care plans to be added to a patient’s chart; and how they can improve a patient’s outcome, among other topics.

UNC HCS ISD Training Team Podcast Episode 6: Care Plans at UNC Health Care System - Read More…

INFOSEC CONNECT January 2020 Edition

In this edition of the INFOSEC CONNECT, Find out about scams and social media. Also, online encryption and social engineering explained; also, before submitting your FY21 budget, learn about the Information Security technology management policy in our Policy Corner.

INFOSEC CONNECT January 2020 Edition - Read More…

ISD Training Team Podcast Episode 5 - Downtime Resources

Mindy Miller, one of our ISD Clinical Informatic Specialists and downtime procedure guru, shares insight related to what needs to be on hand during an Epic@UNC planned or unplanned downtime, where downtime resources are located, what a BCA (Business Continuity Access) computer is and the importance of keeping it plugged in and on to ensure it is kept up-to-date.

ISD Training Team Podcast Episode 5 - Downtime Resources - Read More…

MyDesktop upgraded to Windows 10 starting Jan. 4

Between Jan. 4 - 14, ISD will upgrade the 'MyDesktop' virtual desktop software across UNC Health Care to Windows 10. MyDesktop users should see a faster login and quicker experience following this upgrade. Any files you had on your previous desktop will be migrated.

MyDesktop upgraded to Windows 10 starting Jan. 4 - Read More…

TTP Episode 4: “All Things Provider Finder” with Dr. Sam Weir and Velaire Elliott

In this episode ISD's Training Team Podcast, Dr. Sam Weir and Velaire Elliott from the Care Access and Service Integration department discuss some of the key features of Provider Finder, the decision support tool used when placing referrals to other providers. The Provider Finder tool ensures our providers are able to locate the best clinicians to deliver care to their patients.

TTP Episode 4: “All Things Provider Finder” with Dr. Sam Weir and Velaire Elliott - Read More…

Meet UNC Health Care’s Chief Medical Informatics Officer, Dr. Don Spencer, on the ISD Training Team’s Podcast

In part two of our conversation with Dr. Spencer, he defines “open notes,” discusses why it’s important and explains the concerns providers have about it. He also provides some statistics related to open notes and where the UNC Health Care System ranks in its sharing of patient notes.

Meet UNC Health Care’s Chief Medical Informatics Officer, Dr. Don Spencer, on the ISD Training Team’s Podcast - Read More…

INFOSEC CONNECTION November 2019 Edition

In this edition of the INFOSEC CONNECTION, learn from a major securiy breach that took place at Mission Health. Also, vulnerabilities & patches, and PCI DSS explained.

INFOSEC CONNECTION November 2019 Edition - Read More…

Cyber Security Awareness Month: What can you do to be more secure

Are you a social media user? Chances are the answer to that question is yes. Our last video for National Cyber Security Awareness month seeks to provide education about secure practices when using social media. Please take 2.5 minutes to watch.

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Cyber Security Awareness Month: What can you do to be more secure

"Vishing" is when someone calls you with a worrisome problem that affects you (but it’s not true), then urges/pressures you to give up personal, financial or password information, or to allow remote connect to your computer to help solve it. Learn about how to recognize when this is happening so you can better protect yourself by watching this short four-minute video.

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Cyber Security Awareness Month: What can you do to be more secure

The best thing you can do to protect yourself from Internet threats seeking to steal your personal, financial and password information is to keep yourself up to date on the latest techniques. This three minutes video offers more education on how to spot modern phishing scams.

Cyber Security Awareness Month: What can you do to be more secure - Read More…

Cyber Security Awareness Month: What can you do to be more secure

You used to be able to spot an email scam based on grammar and spelling. Not so much anymore. Email scams focused on stealing information, aka phishing, have grown more clever, compelling and difficult for many savvy computer users to recognize. See what’s in the modern phishing scam by watching this three minute video.

Cyber Security Awareness Month: What can you do to be more secure - Read More…

Cyber Security Awareness Month: What can you do to be more secure

As part of Cyber Security Awareness month, look for our weekly special edition of the InfoSec Connection newsletter featuring a short video. What can you do? View this video as your next step towards enhancing cybersecurity both at home and in the workplace.

Cyber Security Awareness Month: What can you do to be more secure - Read More…

Upcoming maintenance on shared file services scheduled for Saturday, October 5

On Saturday, October 5th at 9:00 a.m., School of Medicine IT will perform a major upgrade to the School of Medicine file services used by many departments within the School. Typically staff access the file services through the H:, J:, and S: drives on Microsoft Windows computers. The upgrade should not be, and has not been during past updates, disruptive to file services.

Upcoming maintenance on shared file services scheduled for Saturday, October 5 - Read More…

Launching July 30: A New IT Support Portal

Launching July 30: A New IT Support Portal

Beginning Tuesday, July 30, you will notice something different when you visit help.med.unc.edu to request IT help or use the Live Chat feature. School of Medicine IT is partnering with main campus ITS to launch a new IT Support Portal. Read more for information about this change.

Launching July 30: A New IT Support Portal - Read More…

Infosec Connection - July 2019 Edition

In this edition of the Infosec Connection: What is the dark web, how does DUO 2-Step Verification work, and why is rebooting computers so important?

Infosec Connection - July 2019 Edition - Read More…

Improving Data Access and Analysis through Implementation of SAP HANA (Carolina Data Warehouse for Health 3.0)

Improving Data Access and Analysis through Implementation of SAP HANA (Carolina Data Warehouse for Health 3.0)

The CDW-H 3.0 project will introduce a virtual access layer into the data integration environment. ISD is currently collaborating with key partners and business stakeholders to complete this project. The CDWH3.0 project team selected the SAP HANA platform to support UNCHCS’s move to a virtual access layer, and is on track for an initial go-live targeted for October 2019.

Improving Data Access and Analysis through Implementation of SAP HANA (Carolina Data Warehouse for Health 3.0) - Read More…

Staying Cyber-safe on a Summer Vacation

Staying Cyber-safe on a Summer Vacation

Travelers heading out on their summer vacation will check that they have the right supplies, but not always ensure they are prepared to be cyber-safe with their devices and data. Ensuring all of your devices are secure and protected while you are away from work and home is paramount.

Staying Cyber-safe on a Summer Vacation - Read More…

School of Medicine IT Webex Clinic: Tuesday, May 21

School of Medicine IT Webex Clinic: Tuesday, May 21

School of Medicine IT recently launched a new Webex video conferencing service for School of Medicine faculty, staff, and students and will be hosting Webex Clinics throughout the year. The next one will be in Bondurant G074 on Tuesday, May 21 at 2 p.m. They will also try to answer and address any questions or specific Webex needs you may have.

School of Medicine IT Webex Clinic: Tuesday, May 21 - Read More…

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