Beginning immediately, we ask that everyone at Go-Live #1 locations call-in ALL Epic@UNC issues to the Help Desk at 984-974-4357. To ensure no issues are missed, ISD will continue to monitor the fax line for low priority tickets in the short-term.
![](https://news.unchealthcare.org/wp-content/uploads/sites/1159/2010/01/UNCHealth-2020-1280x720-1-300x169.jpg)
As we continue to scale-back external vendor Super User support and resume normal operations, remember that you will continue to have several areas of support if you find Epic@UNC issues, including your departmental Super Users, the Help Desk, and the Epic@UNC Core Team.