Epic@UNC Latest News

Providers: Please review the Code Status for all inpatients

If your patient’s Code Status in the patient header is listed as “Prior," please place a new code status order so that an active code order is on the patient’s current encounter. Following Go-Live #6, there is a new code status indicator of “Prior,” which represents that the patient had a previous code order on file that is no longer active for the current encounter.

Providers: Please review the Code Status for all inpatients - Read More…

Providers: Updates to save you clicks coming Aug. 28

Please review the efficiency updates coming Aug. 28 that we estimate will save some providers up to 7 - 10 clicks and 10 or more keystrokes!

Providers: Updates to save you clicks coming Aug. 28 - Read More…

Ambulatory Staff/Providers: New Charge Capture Preference List customization options

Charge Capture has been enhanced to allow for more customization. This is especially convenient for users in departments that have large charge lists.

Ambulatory Staff/Providers: New Charge Capture Preference List customization options - Read More…

Ambulatory Providers, Staff: Ensure patients checked-in and ‘Reason for Visit’ selected

Pre-charting, which allows ambulatory providers to get a head start on documentation for future visits, is one of the new features of the upgraded Epic@UNC. Providers can ‘pre-chart’ and then, if the patient ‘no-shows’ an appointment, the data is deleted within 30 days.

Ambulatory Providers, Staff: Ensure patients checked-in and ‘Reason for Visit’ selected - Read More…

Planned Epic@UNC Downtime Sunday, Aug. 27

There is a planned Epic@UNC downtime scheduled from 1 - 2:30 a.m. Sunday morning, Aug. 27

Planned Epic@UNC Downtime Sunday, Aug. 27 - Read More…

Steps to customize the border of Epic@UNC

You can change the border theme of Epic@UNC to your color preference. This may help make certain parts of the screen easier to read for some users. View details in this Tip Sheet.

Steps to customize the border of Epic@UNC - Read More…

Healthwise Patient Instructions updated Aug. 1

The Healthwise patient instructions found through the Clinical References (or References) link in Epic@UNC were upgraded on Aug. 1. This upgrade includes 76 new patient instructions and a new language (Bengali).

Healthwise Patient Instructions updated Aug. 1 - Read More…

RESOLVED Providers: Review ‘Other Orders’ tab in Chart Review for patients’ colonoscopy history

UPDATE: THIS ISSUE HAS BEEN RESOLVED AS OF 10 AM THURSDAY, AUG. 3. At this time, Epic@UNC is not accurately reflecting a patient’s history of external colonoscopies (those completed outside of UNC Health Care). The Epic@UNC team is actively working to resolve this issue. In the meantime, the ambulatory Colon Cancer Screening BPAs have been turned off. Please use the 'Other Orders' tab in Chart Review to view a patients colonoscopy history.

RESOLVED Providers: Review ‘Other Orders’ tab in Chart Review for patients’ colonoscopy history - Read More…

Providers: Click 'Details' button in 'Notes' window to view all options

Since Go-Live #6, some providers have been unable to see consult or procedure orders when writing notes, unable to link a note to an order, or unable to identify a note for co-sign. To fix these issues, make sure you select the 'Details' button in the 'Notes' window to access all of these options. Once selected, these details will remain open for all your patients moving forward.

Providers: Click 'Details' button in 'Notes' window to view all options - Read More…

Ambulatory referrals to UNC Health Care providers to no longer print by default

Beginning Monday, Aug. 14, ambulatory referrals to UNC Health Care (internal) providers will no longer print by default.

Ambulatory referrals to UNC Health Care providers to no longer print by default - Read More…

Ambulatory providers, staff: Steps to ensure you can close encounters

Some users are receiving an error message when trying to close encounters. These errors are due to a lack of clinical documentation in the encounter.

Ambulatory providers, staff: Steps to ensure you can close encounters - Read More…

Inpatient Providers: Ensure each patient has 'Primary Provider Team' designated

Following Go-Live #6, the Primary Provider Team has higher visibility to make it easier for all on the patient’s treatment team to know who is the primary team to contact. It has come to our attention that not all patients have a Primary Provider Team designated. Please take a few seconds to verify that patients assigned to your service team, practice group, or coverage group have a Primary Provider Team designated.

Inpatient Providers: Ensure each patient has 'Primary Provider Team' designated - Read More…

Ambulatory Providers: Steps to prevent error when attesting to clinic notes

Please review the steps needed to prevent an error some ambulatory providers are receiving when trying to attest to clinic notes.

Ambulatory Providers: Steps to prevent error when attesting to clinic notes - Read More…

Ambulatory staff: Steps to avoid error when scanning documents

Some ambulatory staff are reporting an error message when trying to scan documents to future encounters - this error message appears because the user was trying to access a future encounter. See details on how to avoid this error.

Ambulatory staff: Steps to avoid error when scanning documents - Read More…

Inpatient staff: Review filters to ensure you can see Point of Care Testing orders

Some clinicians have had difficulty finding the Point of Care Testing (POCT) orders when manually entering results via the Worklist. The filters on the 'Enter Edit Results' window needs to be reviewed to make sure that the date range is appropriate. This Tip Sheet reviews how to adjust filters to locate POCT orders and then how to manually enter the results.

Inpatient staff: Review filters to ensure you can see Point of Care Testing orders - Read More…

Providers: Steps to print Patient Lists in your office/home

The default option for printing patient lists (and several other file types) was changed at Go-Live #6. Review the steps in this Tip Sheet to see how you can print patient lists (and other items noted in the Tip Sheet) to a local printer at your office/home.

Providers: Steps to print Patient Lists in your office/home - Read More…

Inpatient Providers: New ‘Power Setting’ added to ‘Neo-Infant Vent’ order

Any providers who order a Neo-Infant Vent after Tuesday, Aug. 1, will see a new ‘Power Setting’ option on the order. This setting should only be used at UNC REX, but will be seen by any providers across UNC Health Care using this order.

Inpatient Providers: New ‘Power Setting’ added to ‘Neo-Infant Vent’ order - Read More…

Getting help after Go-Live #6

Please use the following resources if you need help after Go-Live #6.

Getting help after Go-Live #6 - Read More…

New Epic@UNC login screen coming July 22

New Epic@UNC login screen coming July 22

Preview the new Epic@UNC login screen you'll see beginning July 22 with Go-Live #6.

New Epic@UNC login screen coming July 22 - Read More…

Personalization limited in Epic@UNC through July 22

To ensure a smooth transition to the upgraded version of Epic@UNC coming July 22, ISD must limit a number of personalization features July 14 - 22.

Personalization limited in Epic@UNC through July 22 - Read More…