Epic@UNC Latest News

Epic@UNC Quarterly Release, planned downtime scheduled for July 12

Epic@UNC Quarterly Release, planned downtime scheduled for July 12

On Sunday morning, July 12, Epic@UNC will be upgraded across UNC Health Care during our next quarterly release.

Epic@UNC Quarterly Release, planned downtime scheduled for July 12 - Read More…

Planned Epic@UNC Downtime Sunday morning, March 8 during Daylight Saving Time Change

Our next planned Epic@UNC downtime is scheduled from 1 – 3:30 a.m. on Sunday morning, March 8 (when time will ‘spring forward’ during the time change). Plan to use downtime processes and forms during this time. View all planned Epic@UNC downtimes at the link in the headline.

Planned Epic@UNC Downtime Sunday morning, March 8 during Daylight Saving Time Change - Read More…

Registration and Scheduling Staff: Department of Corrections “Safe Keeper” Inmates

A new plan code has been set up in Epic@UNC for use with a specific Department of Corrections population known as “Safe Keepers.” Additional information, including ways to identify Safe Keeper inmates, can be found here.

Registration and Scheduling Staff: Department of Corrections “Safe Keeper” Inmates - Read More…

Healthwise Quarterly Update

The new version of our Healthwise patient discharge instructions, found through the Clinical References (or References) link in the Epic@UNC chart will be available on Tuesday, March 3. Additional information, including what's new, can be found at the link in the headline.

Healthwise Quarterly Update - Read More…

Surgeons: New Dashboard and Surgery Receipt Implemented in Epic@UNC

On Monday, March 2, new dashboards and a Surgery Receipt will be implemented in Epic@UNC for perioperative services. These tools will help clinicians and administrators review supply and implant costs across the board for performed procedures. View details at the link in the headline and contact isdperioptime_anesth@UNCHealth.UNC.edu with any questions.

Surgeons: New Dashboard and Surgery Receipt Implemented in Epic@UNC - Read More…

Visit Diagnosis Association Required for Antibiotic Orders & Specialty Medications for Ambulatory Providers or at Discharge

On Feb. 27, Ambulatory Providers and Providers writing prescriptions at discharge will be required to associate a visit diagnosis when ordering antibiotics and specialty medications. Click the link in the headline for details.

Visit Diagnosis Association Required for Antibiotic Orders & Specialty Medications for Ambulatory Providers or at Discharge - Read More…

“Requested Bill” Reason for Co-pay Not Collected Removed

On Feb. 24, the option to select “Requested Bill” as a reason why a co-pay was not collected will be removed from Epic@UNC. Staff must select the most appropriate reason for this hard stop if a payment is not being collected. Staff should follow Point of Service collections best practices and utilize the three-part ask when collecting. For more information and to review training material please click the link in the headline.

“Requested Bill” Reason for Co-pay Not Collected Removed - Read More…

DVT Changes Impacting Inpatient Order Sets

​Changes are being made to inpatient order sets related to DVT/VTE Prophylaxis orders or sections that are in Admission, Pre-Op and Post-Op order sets. Changes are summarized at the link in the headline, and will be implemented March 3, 2020.

DVT Changes Impacting Inpatient Order Sets - Read More…

Scheduling and Registration Staff: Newborn Insurance Policy

When scheduling visits for newborns, do not attach insurance to the Hospital Account unless you have verified the child is listed as a member on the coverage. If the child is not listed on the coverage, the HAR should be "self-pay." Review the Newborn Insurance Policy tip sheet at the link in the headline for more details.

Scheduling and Registration Staff: Newborn Insurance Policy - Read More…

Upcoming Education on APP Shared Visit Billing Workflows

​A recent audit revealed compliance issues with APP shared visit billing workflows. The Epic Embedded Team and APP Center are partnering with Professional Compliance to provide training for UNC Medical Center APPs and their supervising physicians regarding Epic inpatient APP charging workflows.

Upcoming Education on APP Shared Visit Billing Workflows - Read More…

Referral Coordinators and Scheduling Staff – Referral Best Practices Webinars

To assist with System-wide FY20 Access Org Goals, CASI and Operational Training will be presenting referral best practices via WebEx. Please come to ONE of the THREE options listed at the link in the headline.

Referral Coordinators and Scheduling Staff – Referral Best Practices Webinars - Read More…

Internal Goal for Utilization of Sepsis Narrator Tool

Performance Improvement and Patient Safety are encouraging increased “sepsis narrator” tool in EPIC for all patients when you suspect sepsis. This tool is nurse driven and is important for workflow handoffs in EPIC. Our overall CMS sepsis bundle compliance goal for FY20 is ≥46%.

Internal Goal for Utilization of Sepsis Narrator Tool - Read More…

Front Desk Staff: Tip Sheet for Order Transcription Workflow

With the transition to OnBase, scanning is now part of order transcription. If an external provider refers patients to UNC Health Care the order information will not be present in the Epic@UNC system to schedule. Follow the steps in this tip sheet to transcribe the information.

Front Desk Staff: Tip Sheet for Order Transcription Workflow - Read More…

Epic@UNC Quarterly Release - Review New Features Coming Jan. 26

On Sunday morning, Jan. 26, Epic@UNC will be upgraded across UNC Health Care during our next quarterly release, ensuring the latest features are available to our teams. A full list of expected updates may be found at the link in the headline.

Epic@UNC Quarterly Release - Review New Features Coming Jan. 26 - Read More…

Planned Epic@UNC Downtime – Jan. 26, 1 - 2:30 a.m.

There is a planned Epic@UNC downtime scheduled from 1 - 2:30 a.m. on Sunday morning, Jan 26. Find downtime materials here.

Planned Epic@UNC Downtime – Jan. 26, 1 - 2:30 a.m. - Read More…

Personalization Limited in Epic@UNC Jan. 21 – 26

To ensure a smooth quarterly upgrade on Sunday, Jan. 26, ISD must limit a number of personalization features from Jan. 21 - 26. Details about the personalization features that will be unavailable can be found at the link in the headline.

Personalization Limited in Epic@UNC Jan. 21 – 26 - Read More…

Order Set Updates Quarterly Releases Jan. 26, 2020

These Order sets are available in Playground Wednesday January 15th. Please log in and verify.

Order Set Updates Quarterly Releases Jan. 26, 2020 - Read More…

Planned Epic@UNC Downtime - Jan 26

​​There is a planned Epic@UNC downtime scheduled from 1 - 1:30 a.m. Sunday morning, Jan 26. Find downtime materials here.

Planned Epic@UNC Downtime - Jan 26 - Read More…

Oncology Appointment Requests WebEx Sessions

Epic@UNC Beacon Oncology is implementing a new workflow that will go-live March 7 and that requires more involved training than usual. Find a schedule of WebEx training sessions here.

Oncology Appointment Requests WebEx Sessions - Read More…

Optime/Anesthesia Quarterly Release Changes

Find out more about OpTime/Anesthesia changes that will be made as part of the Jan. 26 quarterly release.

Optime/Anesthesia Quarterly Release Changes - Read More…