Epic@UNC Latest News

Introducing the Care Access Dashboard 2.0 in Epic@UNC

Care Access and Service Integration (CASI) is excited to announce the launch of the Care Access Dashboard 2.0 within Epic@UNC. Note that the current Care Access Dashboard will be available until June 29, 2018. ​

Introducing the Care Access Dashboard 2.0 in Epic@UNC - Read More…

Scheduling/Registration Staff: Two new workflows and training

On Tuesday, June 12, there will be two new registration/scheduling workflows in Epic@UNC. Training will be provided during the monthly Outpatient Services & ISD Training Registration/Scheduling WebEx at noon on Thursday, June 7.

Scheduling/Registration Staff: Two new workflows and training - Read More…

Providers: Lab, Lab Requisition, and Orders Only encounter types now hidden by default on ‘Encounters’ tab in Chart Review

The following encounter types will now be hidden by default on the ‘Encounters’ tab in Chart Review: Lab, Lab requisition, and Orders Only. This will not affect the way providers use these encounters or anything outside of the Encounters tab.

Providers: Lab, Lab Requisition, and Orders Only encounter types now hidden by default on ‘Encounters’ tab in Chart Review - Read More…

Providers: Please Watch - Helpful Tips to Ensure your Referral Orders are routed to the Appropriate Location

Correctly populating the Referral Class, Specialty, and Department (when known) are MUSTS to ensure that referral orders are routed to the appropriate specialty and your patient(s) can be seen promptly.

Providers: Please Watch - Helpful Tips to Ensure your Referral Orders are routed to the Appropriate Location - Read More…

Inpatient Providers: Order Sets updated May 24

Please review the Order Set updates that are scheduled to go into effect May 24, 2018.

Inpatient Providers: Order Sets updated May 24 - Read More…

Scheduling/Registration Staff: Referral Workqueue Update

​In the two months that we have been using Referral Workqueues, the new processes have helped ensure that ALL referrals have a home by using dynamic routing rules to route referrals based on specialty and zip code. We want to share two additional tip sheets to assist.

Scheduling/Registration Staff: Referral Workqueue Update - Read More…

Inpatient Nurses: Blood Administration Module Update

Following the May 15 Epic@UNC Go-Live at the UNC Rockingham Cancer Center, users will notice a slight Change With The Blood Administration module - the Unit Blood Type field is now a required scanned field that will automatically pull-in from the interface with SafeTrace.

Inpatient Nurses: Blood Administration Module Update - Read More…

Scheduling, Registration staff: Updated Workflow for Collecting Patient Email Addresses

A new feature is now available in Epic@UNC when registering a patient or verifying demographics that allows a user to select a reason from a drop down-menu when an email address has not been provided.

Scheduling, Registration staff: Updated Workflow for Collecting Patient Email Addresses - Read More…

Inpatient Providers: Active Orders Index Report to only pull in inpatient medications starting May 8

To reduce confusion, starting Tuesday, May 8, the 'Current Scheduled Medications,' 'Current Continuous Medications' and Current PRN Medications' in the Active Orders Index Report will only pull in INPATIENT medications regardless of when med reconciliation is done.

Inpatient Providers: Active Orders Index Report to only pull in inpatient medications starting May 8 - Read More…

Tip Sheet: How to help veterans opt-in to sharing their VA patient records

Many veterans receive care at UNC Health Care. Though we have an information exchange already in place with the US Department of Veterans Affairs (VA), the VA cannot share health information unless a veteran-signed authorization form (VA Form 10-0484) is on file with the VA. View the steps to help a veteran complete form 10-0484 in this Tip Sheet.​​

Tip Sheet: How to help veterans opt-in to sharing their VA patient records - Read More…

Visit Reminders now going out for Lab Visits!

In response to your requests and to help ensure patients keep all of their appointments, we’ll begin sending text and phone reminders for lab visits on May 7.

Visit Reminders now going out for Lab Visits! - Read More…

Home Health and Hospice Referrals now in Workqueues

Home Health and Hospice is now live in Epic@UNC! Following this Go-Live, ordering departments will begin seeing Home Health and Hospice EXTERNAL, CARE COORDINATION or STAT/URGENT referrals in their ‘To Be Reviewed’ workqueue.

Home Health and Hospice Referrals now in Workqueues - Read More…

Inpatient Nurses: Fix for 'Incoming Bed Request Status' column in Unit Manager

​Instead of an icon, the 'Incoming Bed Request Status' column in the 'Direct Admits' and 'Incoming Transfers' sections of the Unit Manager​ now displays the bed request status name and how long it has been in that status.

Inpatient Nurses: Fix for 'Incoming Bed Request Status' column in Unit Manager - Read More…

Video: Using User Dictionaries in Epic@UNC

No one likes typing - watch this 90-second video to see how you can customize your personal 'User Dictionary' in Epic@UNC to turn abbreviations into full words/phrases and reduce the time you type!

Video: Using User Dictionaries in Epic@UNC - Read More…

Post-Acute Services Go-Live in Epic@UNC on May 1

At 7 a.m. on Tuesday, May 1, multiple Home Health, Home Hospice and SECU Hospice House locations will go live on Epic@UNC. View details of the locations at UNC Medical Center, REX, Johnston, Pardee, Nash and Shared Services locations impacted at this link.

Post-Acute Services Go-Live in Epic@UNC on May 1 - Read More…

Planned Sovera downtime Wednesday, April 25

​​​There is a planned downtime scheduled to upgrade the Sovera application from 7 - 10 p.m. on Wednesday, April 25. Please plan to use downtime procedures for all of the following impacted Sovera modules as detailed at this Intranet link.

Planned Sovera downtime Wednesday, April 25 - Read More…

Surgeons, Proceduralists, Cardiologists: Post-Op Order Sets Updated April 24

View details on updates coming April 24 to Post-Op order sets used by surgeons, proceduralists and cardiologists.

Surgeons, Proceduralists, Cardiologists: Post-Op Order Sets Updated April 24 - Read More…

Inpatient Nurses: Oral Care assessment row to be required as part of ADL Assessment

Starting Thursday, April 26, the new ADL Oral Care assessment row within the Nursing Admission Navigator will be part of the required ADL Assessment documentation.

Inpatient Nurses: Oral Care assessment row to be required as part of ADL Assessment - Read More…

Providers: New Route for Ambulatory Referrals

Ambulatory Referrals now route through Referral Workqueues, rather than Schedule Order Workqueues. Please review the Tip Sheet here for details on how to best complete ambulatory referrals. The fields you populate (or don’t populate) on the ambulatory referral order determine where the referral will be routed!

Providers: New Route for Ambulatory Referrals - Read More…

Providers: Disregard deficiency letters in InBasket dated April 10, 11

On April 10, a new workflow for monitoring aging deficiencies in Epic@UNC created a bug that sent multiple deficiency notification letters out erroneously to providers across UNC Health Care. Please disregard any deficiency letters in your InBasket dated April 10 and 11.

Providers: Disregard deficiency letters in InBasket dated April 10, 11 - Read More…