Epic@UNC Latest News

Providers, Clinic Staff: How to Use, Update Patient-Entered Information

​Earlier this year, new functionality in My UNC Chart​ was released that allows patients to enter/update their history, problems, allergies, and medications via My UNC Chart. Check out this short two-minute video on how to view and use the patient-entered information.

Providers, Clinic Staff: How to Use, Update Patient-Entered Information - Read More…

SafetraceTx Blood Bank System Downtime Tuesday, Oct. 23

There will be a four-hour downtime of the SafetraceTx (Blood Bank) system for system maintenance from 10 a.m. – 2 p.m. on Tuesday, Oct 23. View details.

SafetraceTx Blood Bank System Downtime Tuesday, Oct. 23 - Read More…

Template names for Nurse Practitioners, Physicians Assistants updated to 'Advanced Practice Provider' in Epic@UNC

As of Thursday, Oct. 11, all NPs and PAs (Mid-Level Providers) will see that their template name will now appear as “Advanced Practice Provider” in Epic@UNC. This change was made in an effort to align with common terminology. ​

Template names for Nurse Practitioners, Physicians Assistants updated to 'Advanced Practice Provider' in Epic@UNC - Read More…

Wait List/Fast Pass Training via Webex Week of Oct. 29

Wait List management and Fast Pass improve patient satisfaction through the provision of timely care, and increases provider utilization by filling open appointment slots that would otherwise go unfilled. In an effort to support staff and provide you with the information needed to use these tools effectively, we are offering 3 training sessions during the week of Oct. 29. Front Desk, Schedulers, and Clinic Supervisors are encouraged to attend one of these sessions.

Wait List/Fast Pass Training via Webex Week of Oct. 29 - Read More…

Change to House Census logs

A change has been applied to the UNC Health Care System House Census Logs to include a tab for ED Waiting/Expected patients who are not yet bedded in the ED. This primarily impacts ADT Info Desk staff. See a screenshot.

Change to House Census logs - Read More…

Effective Oct. 9, MyChart Request Appt Visit Type Being Added to the General Visit Type List

Epic@UNC recently made some upgrades to their system settings on the back-end. Because of these upgrades, we need to add the MyChart Request an Appt visit type to the general visit type list to ensure that providers who currently have the Request Appointment functionality turned on will continue to allows patients to request an appointment with their providers. Schedulers should NOT use this visit type – it is solely to allow patients to request an appointment. No action is needed on your part. Questions? Email CASIUNCHCS@unchealth.unc.edu

Effective Oct. 9, MyChart Request Appt Visit Type Being Added to the General Visit Type List - Read More…

Prescribers: Ensure you have an active account with NC Controlled Substances Reporting System to continue using PDMP link in Epic@UNC

Starting Friday, Oct. 5, the State of North Carolina will require all prescribers accessing the NC Controlled Substance Reporting System (NC CSRS) report from the one-click PDMP link in Epic@UNC​ to have a registered account with the NC CSRS. To ensure uninterrupted access to data via the PDMP Link within Epic@UNC, follow the steps at this page.

Prescribers: Ensure you have an active account with NC Controlled Substances Reporting System to continue using PDMP link in Epic@UNC - Read More…

Mission Health data now available in Epic@UNC via Care Everywhere

Epic@UNC is now connected to Asheville-based Mission Health through the eHealthExchange; this means that UNC Health Care providers can access clinical documentation from Mission Health patients in Epic@UNC directly in a patient’s chart.

Mission Health data now available in Epic@UNC via Care Everywhere - Read More…

Diagnosis Records updated Oct. 1; action required for small number of diagnosis records

The yearly regulatory diagnosis update will be available in Epic@UNC on Monday, Oct. 1, 2018. The vast majority (~95%) of Diagnosis Records will be updated and require no action. Approximately 2% of diagnosis records will be marked as inactive without a mapped replacement, which will require providers to select a replacement diagnosis.

Diagnosis Records updated Oct. 1; action required for small number of diagnosis records - Read More…

Order Sets updated Sept. 11, 13

Please review the Epic@UNC order sets that were updated last week at this link.

Order Sets updated Sept. 11, 13 - Read More…

Patient Registration Teams: Updated ‘General Consent for Treatment’ Forms

The General Consent for Treatment forms have been revised and will be effective on Friday, Sept. 21. After that time, all patients will need to sign the revised forms on their next visit.

Patient Registration Teams: Updated ‘General Consent for Treatment’ Forms - Read More…

Planned Sovera downtime Wednesday Sept. 19

There is a planned downtime scheduled to upgrade the Sovera application from 7 - 8 p.m. on Wednesday, Sept. 13. Please plan to use downtime procedures for all of the following impacted Sovera modules as detailed at this Intranet link.

Planned Sovera downtime Wednesday Sept. 19 - Read More…

Inpatient staff: 2018 Flu "Best Practice Advisory" effective starting Sept. 18

Beginning Tuesday, Sept. 18, inpatient caregivers will begin seeing a "Best Practice Advisory" (BPA) in Epic@UNC to ensure that we screen all appropriate patients who should receive a flu vaccine.

Inpatient staff: 2018 Flu "Best Practice Advisory" effective starting Sept. 18 - Read More…

Providers: New BPA when selecting Kwashiokor as a diagnosis

​Kwashiorkor is severe form of malnutrition that is most common in developing regions of the world and should rarely be used as a diagnosis/problem list. A new BPA was developed to warn providers to verify that they are selecting a diagnosis that is rarely seen in patients in the US and to consider another diagnosis that is more suited for the patients they are treating. View details and a screenshot.

Providers: New BPA when selecting Kwashiokor as a diagnosis - Read More…

Updates to orders for Human Milk coming Sept. 11

Beginning Tuesday, Sept. 11, the order for placing Human Milk administration will be updated and the intake/output flowsheet will be modified to ensure more streamlined, accurate documentation by the nurses. View details in this Tip Sheet.

Updates to orders for Human Milk coming Sept. 11 - Read More…

Planned Epic@UNC downtime Sunday morning, Sept. 9

There is a planned Epic@UNC downtime scheduled from 1 - 3 a.m. Sunday morning, Sept. 9. Plan to use downtime processes/forms during this time. View the full scheduled of planned Epic@UNC Downtimes and the links to Downtime Resources at this link.

Planned Epic@UNC downtime Sunday morning, Sept. 9 - Read More…

Enhancements coming Sept. 9, 11

A number of enhancements will go into effect in Epic@UNC following the planned downtime sche​duled from 1 - 3 a.m. on Sunday morning, Sept. 9. Review the files at this link to see the improvements that are coming in your specialty.

Enhancements coming Sept. 9, 11 - Read More…

Healthwise Patient Instructions updated Sept. 6

The new version of our Healthwise patient discharge instructions, found through the Clinical References (or References) link in the Epic@UNC chart will be available on Thursday, Sept. 6, 2018. This version includes new patient instructions, new and updated illustrations, patient instructions with medical revisions, and patient instruction title changes and replacements.

Healthwise Patient Instructions updated Sept. 6 - Read More…

Providers: Dragon maintenance update scheduled during Sept. 9 Epic@UNC downtime

ISD will install a Dragon maintenance update between 1 – 3 a.m. Sunday, Sept. 9, during the planned Epic@UNC downtime. This update will take 5 – 7 minutes to install and will not change any functionality in Dragon.

Providers: Dragon maintenance update scheduled during Sept. 9 Epic@UNC downtime - Read More…