Epic@UNC Latest News

Scheduling/Registration staff: One Workers’ Compensation Guarantor per Patient Visit

Effective Jan. 23, 2018, patients can only have one active Worker’s Compensation Guarantor per outpatient visit. This update provides a more consistent workflow when scheduling and checking in patients, and should help decrease Workers’ Compensation errors. See this tipsheet for more details.

Scheduling/Registration staff: One Workers’ Compensation Guarantor per Patient Visit - Read More…

Reminders about Completion of Medicare Secondary Payor Questionnaire

Hospital Compliance continues to see errors when completing the Medicare Secondary Payor Questionnaire (MSPQ) within Epic. Data entered in the MSPQ significantly impacts how billing is completed for services. Please read this important message on MSPQ completion and how to accurately determine the appropriate filing order and for an example of how to work the Review Filing Order Updates pop-up message.

Reminders about Completion of Medicare Secondary Payor Questionnaire - Read More…

Outpatient Clinics: Epic@UNC now exchanges Social Security Administration disability determination info electronically

Epic@UNC is now connected to the Social Security Administration (SSA) for exchanging disability determination information electronically - the government form SSA-827 Authorization to Disclose Information will no longer be received by mail or fax.

Outpatient Clinics: Epic@UNC now exchanges Social Security Administration disability determination info electronically - Read More…

Inpatient Nurses: Server downtimes scheduled Feb. 5 – 8; Vitals will not auto-flow into Epic@UNC during these times

ISD must upgrade multiple servers Monday, Feb. 5, through Thursday, Feb. 8, which will cause several downtimes for Capsule, Philips, Mindray, Spacelabs, and Spot Check monitors. View the schedule below and note that during these downtime periods, vitals will not auto-flow into Epic@UNC - you will need to manually enter vitals into Epic@UNC during this time.

Inpatient Nurses: Server downtimes scheduled Feb. 5 – 8; Vitals will not auto-flow into Epic@UNC during these times - Read More…

Ambulatory Providers, Staff: BPA updates coming Feb. 2

Please review changes that are coming Friday, Feb. 2, to improve the view and usability for Best Practice Advisories in Epic@UNC for outpatient providers/staff.

Ambulatory Providers, Staff: BPA updates coming Feb. 2 - Read More…

Planned Epic@UNC Downtime Sunday morning, Feb. 11

There is a planned Epic@UNC downtime scheduled from 1 - 3 a.m. Sunday morning, Feb. 11, as part of a required yearly disaster recovery test.

Planned Epic@UNC Downtime Sunday morning, Feb. 11 - Read More…

UNC Health Care exchanges data with the VA through Epic@UNC Care Everywhere

Many veterans see Veterans Affairs (VA) and participating community care providers, which can make it difficult for providers to access the records needed to manage a veteran’s care.

UNC Health Care exchanges data with the VA through Epic@UNC Care Everywhere - Read More…

Providers: View Anticoagulation data in the Synopsis Activity

​Starting Monday, Jan. 29, clinicians in Family Medicine, Internal Medicine, Cardiology, and Pediatric Cardiology will be able to view a patient's anticoagulation information in the 'Synopsis' activity and visually compare data in both a flowsheet and a graphical format on the same screen. View a screenshot at this Intranet link.

Providers: View Anticoagulation data in the Synopsis Activity - Read More…

Steps to determine if an ABN applies to your department

Therapy Plans and Oncology Treatment Plans now trigger Advanced Beneficiary Notices (ABNs) for procedures (labs) and medications. These ABN’s are visible to every department; however, it may not be appropriate for a particular department to address an ABN from a therapy/ treatment plan. It is important that departments know how to determine if the ABN’s should be addressed. Click here to see how you can determine where the ABN came from, and, whether it applies to your department.

Steps to determine if an ABN applies to your department - Read More…

SafetraceTx Blood Bank system downtime Wednesday morning, Jan. 24

There will be a 2-hour downtime required for system maintenance from 10 a.m. – noon on Wednesday, Jan. 24, for the SafetraceTx (Blood Bank) system.

SafetraceTx Blood Bank system downtime Wednesday morning, Jan. 24 - Read More…

FastPass (Epic@UNC Waitlist Auto-Management Tool) now live in UNC Medical Center Clinics

In an effort to increase access for our patients, a new scheduling tool called FastPass is now active at all UNC Medical Center clinics as of Tuesday, Jan. 16. FastPass is an automated tool that integrates with Epic@UNC to monitor open appointments and notify patients when an earlier appointment is available.

FastPass (Epic@UNC Waitlist Auto-Management Tool) now live in UNC Medical Center Clinics - Read More…

Inpatient Providers: Requirement to identify provider care team for consult orders begins Jan. 16

Beginning, Tuesday, Jan. 16, 2018, inpatient providers at Chatham, Caldwell, High Point Regional, Johnston Health, and Pardee Hospital will be required to answer the question “Which provider care team?” when placing Inpatient Provider Consult orders.

Inpatient Providers: Requirement to identify provider care team for consult orders begins Jan. 16 - Read More…

Epic@UNC auto-correct issue fixed; Logout and re-open Epic@UNC if still experiencing an error

An Epic@UNC change was loaded in production Wednesday morning, Jan. 10, that inadvertently caused an auto-correct issue for all Epic@UNC users. This issue was resolved at 9:50 a.m. Wednesday morning and auto-correct is working normally now.

Epic@UNC auto-correct issue fixed; Logout and re-open Epic@UNC if still experiencing an error - Read More…

Inpatient Providers: ‘Inpatient Consult to Clinical Ethics’ order now available

All Providers across UNC Health Care can now order an “IP Consult to Clinical Ethics.” And those Physicians on the “Clinical Ethics” group at UNC Medical Center now have a folder titled “Clinical Ethics” in the System List under ‘UNCMC Consults – Ancillary.’

Inpatient Providers: ‘Inpatient Consult to Clinical Ethics’ order now available - Read More…

Starting Jan. 10: Patients can instantly activate their 'My UNC Chart' account in-person

A new feature coming Wednesday, Jan. 10, will allow patients to instantly activate their My UNC Chart account in-person during an outpatient visit or inpatient stay.

Starting Jan. 10: Patients can instantly activate their 'My UNC Chart' account in-person - Read More…

Epic@UNC enhancements for providers and staff coming Jan. 7

Following the Epic@UNC downtime planned from 1 - 2:30 on Sunday morning, Jan. 7, users in the following disciplines will notice enhancements in Epic@UNC: Ambulatory, Inpatient, ASAP (Emergency Department), Beaker (Labs), Willow (Pharmacy), Cupid (Cardiology), Radiant (Radiology), Optime (ORs). View details at this Intranet link.

Epic@UNC enhancements for providers and staff coming Jan. 7 - Read More…

Outpatient Providers: Preferred Lab Entry Update

Starting Jan. 8, outpatient providers will be able to enter a preferred lab for patients in the 'Demographics' section so that if a patient’s insurance requires them to use a specific lab, this lab will defaulted during order entry. View a screenshot at this Intranet link.

Outpatient Providers: Preferred Lab Entry Update - Read More…

Providers: New Order Set for CAR Hypothermia Induced Rewarming

A new Order Set (CAR Hypothermia Induced/Rewarming 3040000441) will be introduced Thursday, Jan. 4 and replace several existing order sets. Providers should print their own order set versions before Jan. 10, 2018 (when the existing order sets will be retired).

Providers: New Order Set for CAR Hypothermia Induced Rewarming - Read More…