Epic@UNC Latest News

Share your Epic@UNC feedback - Survey extended through Oct. 31

The Epic@UNC survey has been extended through Oct. 31. Thanks to the >900 UNC Medical Center staff and providers who have already participated. If you haven’t yet and if you use Epic@UNC (whether clinically or administratively), please share your feedback today to ensure our voices are heard!

Share your Epic@UNC feedback - Survey extended through Oct. 31 - Read More…

Open Notes for Ambulatory Providers: Coming Oct. 13

As a reminder, as part of our next Epic@UNC quarterly release, Open Notes will go live across all UNC Health Care ambulatory clinics on Sunday, Oct. 13. This is an effort to improve patient care, patient satisfaction, and transparency.

Open Notes for Ambulatory Providers: Coming Oct. 13 - Read More…

Epic@UNC Quarterly Release - Review new features coming Oct. 13

On Sunday morning, Oct. 13, Epic@UNC will upgraded across UNC Health Care during our next quarterly release to ensure the latest features are available to our teams.

Epic@UNC Quarterly Release - Review new features coming Oct. 13 - Read More…

Personalization limited in Epic@UNC Oct. 8 - 13

To ensure a smooth quarterly upgrade on Sunday, Oct. 13, ISD must limit a number of personalization features from Oct. 8 - 13. View details at this Intranet link.

Personalization limited in Epic@UNC Oct. 8 - 13 - Read More…

Planned Epic@UNC Downtime and Quarterly Release scheduled for Oct. 13

The next planned Epic@UNC Downtime and Quarterly Release is scheduled from 1 – 2:30 a.m. on Sunday morning, Oct. 13.

Planned Epic@UNC Downtime and Quarterly Release scheduled for Oct. 13 - Read More…

Order Set Updates - Quarterly Releases Oct. 13

​These order set will be available in Playground on Monday, Oct. 7. Please log in and verify changes. It is Best Practice for Providers to Print a copy of their personalized order sets (User Version) prior to any system upgrades, Order set and/or Quarterly Releases. With any order set release there is always the possibility that User Order Versions will be removed. See the updates here.

Order Set Updates - Quarterly Releases Oct. 13 - Read More…

Less than two weeks left to share your Epic@UNC feedback!

Through Wednesday, Oct. 16, we ask all Epic@UNC users to please take 5 – 10 minutes to complete a brief survey about your experience.

Less than two weeks left to share your Epic@UNC feedback! - Read More…

Planned October 4 Downtime: Fuji Synapse Cardiovascular PACS System

A planned downtime is scheduled from 10 p.m. Friday, October 4, until 6 a.m. Saturday, October 5, for the Fuji Synapse Cardiovascular PACS System at all locations using Epic@UNC.

Planned October 4 Downtime: Fuji Synapse Cardiovascular PACS System - Read More…

Open Notes coming Oct. 13 for ambulatory provider notes

In an effort to improve patient care, patient satisfaction, and improve transparency, we will enable "Open Notes" across all UNC Health Care ambulatory clinics on Sunday, Oct. 13, as part of our next Epic@UNC Quarterly Release.

Open Notes coming Oct. 13 for ambulatory provider notes - Read More…

Consolidation of Results in the OB Results Console

​In an effort to consolidate data across our health care system, some result component base names have been combined to a single value. This change has allowed us to streamline the results console build to a single line for most lab values. As a result, you may need to update your personal Smartphrases or SmartLinks with the new base names in order to pull in these lab values.

Consolidation of Results in the OB Results Console - Read More…

Scheduling/Registration Staff: Content Error for Some BCBS and Passport Patients in RTE

There is a subset of patients that have duplicate ID Numbers in the system with the payer. This is causing a “Content Error” to be returned when Real Time Eligibility is triggered from within registration. These duplicates are the result of the patient having a gap in their coverage and then later re-instating. BCBS and Passport are aware of the issue and are working towards a fix; however this will not be in place until late October.

Scheduling/Registration Staff: Content Error for Some BCBS and Passport Patients in RTE - Read More…

My UNC Chart "Get Started" for Providers/Clinicians

My UNC Chart “Get Started” has been live across the system allowing patients to prepare for their upcoming visit. Learn more about how to handle this patient-reported data.

My UNC Chart "Get Started" for Providers/Clinicians - Read More…

What do you think about Epic@UNC? Share your feedback through Oct. 16

Through Oct. 16, we ask all Epic@UNC users to please take 5 – 10 minutes to complete a brief survey about your experience. We want your candid feedback to ensure that our teams in UNC Physicians, the Integrated Well-Being Program and ISD have baseline data as they continue our efforts to improve Epic@UNC and our support systems for all UNC Health Care providers and staff.

What do you think about Epic@UNC? Share your feedback through Oct. 16 - Read More…

Providers: Multiple outpatient specialties converting to default widescreen navigator view on Sept. 24

The following outpatient specialties will be converting to a widescreen navigator view as the default in Epic@UNC on Tuesday, Sept. 24: Geriatric Medicine, Nephrology, Orthopedic Surgery, Sports Medicine, Pulmonology & Pediatric Pulmonology, Physical Medicine and Rehabilitation, and Podiatry.

Providers: Multiple outpatient specialties converting to default widescreen navigator view on Sept. 24 - Read More…

Planned Powerscribe Radiology Dictation System Downtime Sept. 7

There is a planned downtime for the PowerScribe Radiology Dictation system from 1 - 4 a.m. on Saturday, Sept. 7. Please contact your local radiology department for details on how to receive radiology reports if needed during the downtime. This downtime impacts PowerScribe at Caldwell UNC Health Care, Nash UNC Health Care, Pardee UNC Health Care, UNC Medical Center and UNC REX Healthcare.

Planned Powerscribe Radiology Dictation System Downtime Sept. 7 - Read More…

Planned Sept. 8 Epic@UNC Downtime Cancelled

The planned Epic@UNC downtime scheduled for Sunday morning, Sept. 8, has been cancelled. The next planned Epic@UNC downtime is scheduled from 1 - 2:30 a.m. on Sunday morning, Oct. 13, as part of our next Epic@UNC Quarterly Release. Stay tuned for new features that will be available following Oct. 13.

Planned Sept. 8 Epic@UNC Downtime Cancelled - Read More…

Providers: Add an Interval H&P note via Haiku starting Sept. 17

Per approval by the UNC Health Care Surgical Council for Information Technology (SCIT) workgroup, providers will have the ability to add an interval H&P via Haiku starting Tuesday, Sept. 17. View details and screenshots.

Providers: Add an Interval H&P note via Haiku starting Sept. 17 - Read More…

Providers: Remote Tech Telemetry panel default duration revised to 48 hours starting Sept. 5

On Thursday, Sept. 5, the current Remote Tech Telemetry panel will be revised to a default duration of 48 hours. View details and a screenshot.

Providers: Remote Tech Telemetry panel default duration revised to 48 hours starting Sept. 5 - Read More…

Planned Sept. 8 Epic@UNC downtime cancelled

The planned Epic@UNC downtime scheduled for Sunday morning, Sept. 8, has been cancelled. The next planned Epic@UNC downtime is scheduled from 1 - 2:30 a.m. on Sunday morning, Oct. 13, as part of our next Epic@UNC Quarterly Release. Stay tuned for new features that will be available following Oct. 13.

Planned Sept. 8 Epic@UNC downtime cancelled - Read More…