Epic@UNC Latest News

REMINDER: Planned Epic@UNC Downtime May 21

There is a planned Epic@UNC downtime scheduled from 1 - 2 a.m. Sunday morning, May 21.

REMINDER: Planned Epic@UNC Downtime May 21 - Read More…

Clinic/Practice Managers and Directors: Text Messaging for Patient Appointment Reminders

Exciting news! The Care Access & Service Integration (CASI) team and Information Services Division (ISD) are working to enhance UNC Health Care's automated patient appointment reminder process by incorporating text messaging instead of phone calls for patients who provide a mobile number as their preferred phone line. Find more details at this intranet link.

Clinic/Practice Managers and Directors: Text Messaging for Patient Appointment Reminders - Read More…

Changes to timing of telephone Appointment Reminder calls

UNC Health Care will begin sending text message appointment reminders to patients in the Summer of 2017. In preparation for the rollout of text messaging appointment reminders, the schedule for telephone appointment reminders will be modified beginning Friday, May 26, to be made two business days prior to the appointment (vs. currently being made three business days prior to the appointment).

Changes to timing of telephone Appointment Reminder calls - Read More…

Health Maintenance updates coming Thursday, May 11

On Thursday, May 11, the Epic@UNC Population Health team released updates to Health Maintenance Plans, Topics and Best Practice Advisories (BPAs) related to diabetes and/or attention to nephropathy. These changes for primary care practices are a result of feedback received from the specialties of Endocrinology and Nephrology.

Health Maintenance updates coming Thursday, May 11 - Read More…

Changes to letters referring providers receive when referrals are unable to be fulfilled

The 'Referral Close the Loop' workgroup has made several changes to letters that referring providers receive automatically when referrals are unable to be fulfilled.

Changes to letters referring providers receive when referrals are unable to be fulfilled - Read More…

Did you know?: Learning Home dashboards in Epic@UNC

Did you know that most users have a Learning Home dashboard in Epic@UNC that provides direct links to educational materials and resources specific to your role, including Tip Sheets, materials used in Epic@UNC Training, tips and tricks, etc.

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Planned Epic@UNC Downtimes scheduled for May 21, June 18

In preparation for Epic@UNC Go-Live #6, there are brief Epic@UNC Downtimes scheduled for the early morning of Sunday, May 21, and Sunday, June 18.

Planned Epic@UNC Downtimes scheduled for May 21, June 18 - Read More…

UNC Medical Center Providers: Four orders now automatically included in EEG, EP orders list

When placing an electrophysiology (EP) order at UNC Medical Center, the following four orders will now be automatically included in the ‘UNC Diagnostics --> EEG and EP Orders system list upon signing the order:

UNC Medical Center Providers: Four orders now automatically included in EEG, EP orders list - Read More…

Scheduling/Registration staff: Copay amount to automatically adjust for patients with 80/20 State Health Plan benefits when visiting PCP

Starting May 9, 2017, Epic@UNC will automatically adjust the copay from $25 to $10 for patients with 80/20 State Health Plan coverage who have appointments with their primary care provider (PCP) as identified on their insurance (or with another provider in their PCP’s department).

Scheduling/Registration staff: Copay amount to automatically adjust for patients with 80/20 State Health Plan benefits when visiting PCP - Read More…

ED Providers: Pre-sedation Assessment added to ED Sedation Procedure Note

A Pre-Sedation Assessment documentation block is now available from the ED Sedation procedure note for ED providers. The Pre-Sedation Assessment contains ASA and Mallampati scores, which were requested by providers and approved at a recent ED roundtable. You should now be able to use the ED Sedation procedure note to place these scores into your notes (instead of using SmartPhrases/SmartTexts).

ED Providers: Pre-sedation Assessment added to ED Sedation Procedure Note - Read More…

Scheduling/Registration Staff: New Columns Available for the Department Appointments Report

If you check patients in for appointments using the Department Appointments Report (DAR) and would like to be aware of patient outstanding balances, two new columns are now available.

Scheduling/Registration Staff: New Columns Available for the Department Appointments Report - Read More…

Now Live! - UNC Health Care Clinical Decision Support repository

An initial sampling of system-approved Clinical Decision Support (CDS) documents is now available for all to view in Epic@UNC and in an online repository. Initial CDS documents include 'Antithrombotic Therapies Prior to Radiologic Procedures' and a selection of Pediatric and Emergency Medicine Pathways.

Now Live! - UNC Health Care Clinical Decision Support repository - Read More…

New “Patient on Comfort Care” option available May 3

When a patient is on comfort care and we are no longer providing specific care related to some of the patient’s medical problems, it is appropriate to resolve care plans and education for those medical problems.

New “Patient on Comfort Care” option available May 3 - Read More…

Update to Specimen Source and Specimen Type in Lab Orders

Beginning May 15, the specimen source types for Microbiology and Molecular Microbiology orders will be limited to lab acceptable selections. If your order set or preference list is defaulted with a selection that is no longer available, you will need to update your order default.

Update to Specimen Source and Specimen Type in Lab Orders - Read More…

Ophthalmology test results to no longer appear for patients in My UNC Chart

Today, patients who have ophthalmology tests at a UNC Health Care facility receive a blank ‘test result’ message through My UNC Chart to confirm that the test is complete. Effective Tuesday, April 25, patients will no longer see these ophthalmology test results in My UNC Chart.

Ophthalmology test results to no longer appear for patients in My UNC Chart - Read More…

Did You Know?: Clinical Decision Support resources in Epic@UNC

Providers, did you know that there is a Clinical Decision Support (CDS) dashboard component in Epic@UNC with links to patient care references applicable across several different specialties?

Did You Know?: Clinical Decision Support resources in Epic@UNC - Read More…

Epic@UNC Downtime Forms archive is moving – Update any bookmarks you use

The Epic@UNC Downtime Forms archive is moving on Monday, April 17. Please update any bookmarks you have that link directly to Epic@UNC Downtime Forms. The Downtime Forms are still available from each entity's Intranet home page.

Epic@UNC Downtime Forms archive is moving – Update any bookmarks you use - Read More…

Flu Best Practice Advisory to remain active through April 30

Due to the large number of influenza cases we continue to see across UNC Health Care, the flu Best Practice Advisory (BPA) in Epic@UNC will remain active for both inpatient and outpatient users through April 30, 2017. Please continue to screen patients for influenza and document appropriately.

Flu Best Practice Advisory to remain active through April 30 - Read More…

Go-Live #6 FAQs

Review the 'Frequently Asked Questions' (FAQs) below related to Epic@UNC Go-Live #6.

Go-Live #6 FAQs - Read More…

Go-Live #6 coming July 22: New features to improve your Epic@UNC experience

On July 22, 2017, all locations using Epic@UNC across UNC Health Care will see a number of Epic@UNC updates aimed at improving the experience and efficiency of our providers, staff, and patients.

Go-Live #6 coming July 22: New features to improve your Epic@UNC experience - Read More…