Epic@UNC Latest News

Outpatient Providers: Updates to medication reconciliation process within 30 days of an inpatient discharge

There is a new process in Epic@UNC for reconciling medications for patients seen in an outpatient clinic within 30 days of an inpatient discharge. View details at this Intranet link.

Outpatient Providers: Updates to medication reconciliation process within 30 days of an inpatient discharge - Read More…

Get Started on Your Visit with My UNC Chart; WebEx sessions Dec. 11, 12, 13, and 15

Get Started is a revamped My UNC Chart feature (replacing eCheck-In) that will Go-Live on Thursday, Dec. 14, 2017. Get Started is designed to improve patient engagement, the check-in process, and allow patients a head start on providing/updating patient information.

Get Started on Your Visit with My UNC Chart; WebEx sessions Dec. 11, 12, 13, and 15 - Read More…

Dec. 13 Webinar on Patient Lists

In many clinical areas, patient lists in Epic@UNC are the primary tool for identifying patients and getting key pieces of information. To learn more about how to harness the power of patient lists, join us from noon – 1 p.m. on Wednesday, Dec. 13, for a webinar detailing how to best use patient lists for effective patient care. This is open to any Epic@UNC user who wants to know more about patient lists.

Dec. 13 Webinar on Patient Lists - Read More…

Providers: Update to 'Close the Loop' referral letter, follow-up process when a clinic/service is unable to contact a patient

T​o save time for providers and simplify our processes, Care Access & Service Integration (CASI), in collaboration with Information Services Division (ISD), have updated the verbiage of the “Unable to Contact Patient” close the loop letter.

Providers: Update to 'Close the Loop' referral letter, follow-up process when a clinic/service is unable to contact a patient - Read More…

Providers: New Newborn Nursery Admission Order Set ​

On Dec 13, 2017, a new Newborn Nursery Admission orderset will go into Epic@UNC and three existing Order Sets will be retired and no longer be available. See details at this Intranet link.

Providers: New Newborn Nursery Admission Order Set ​ - Read More…

Infant and Adult Armbands: Update to 2D Barcode

On Tuesday, Dec. 12, the infant and adult armbands will be updated so that the 2D barcode will repeat along the strap of the band.

Infant and Adult Armbands: Update to 2D Barcode - Read More…

Healthwise Patient Instructions will be updated Dec. 12

There will be an upgrade to our Healthwise patient instructions found through the Clinical References (or References) link in the Epic@UNC chart. This upgrade includes new patient instructions, new illustrations in patient instructions, patient instructions with medical revisions, patient instructions with title changes, and patient instruction enhancements.

Healthwise Patient Instructions will be updated Dec. 12 - Read More…

Providers: Revised Epic@UNC Order Sets

Revised Order Sets are now available in Epic@UNC for "Cardiac Catheterization Post-Procedure/Post-op" and "CTS LVAD Post-Op." View details at this Intranet link.

Providers: Revised Epic@UNC Order Sets - Read More…

Coming Dec. 6: Search results distinguish between clinic-administered and inpatient medication orders

Effective Dec. 6, 2017, medication search results in Epic@UNC will distinguish between clinic-administered medications, inpatient orders, and outpatient in order to ensure accurate ordering, distribution and billing.

Coming Dec. 6: Search results distinguish between clinic-administered and inpatient medication orders - Read More…

Providers: Drop-in help sessions for Dragon Nov. 27 - Dec. 1

Providers at UNC Medical Center are invited to drop-in at the 3rd floor ISD West Wing Training Lab between 2 - 7 p.m. Nov. 27 - Dec. 1 to receive help and support using Dragon dictation software. Stop by to make sure you are able to be as accurate and efficient as possible when using Dragon.

Providers: Drop-in help sessions for Dragon Nov. 27 - Dec. 1 - Read More…

CPM Upgrade: Please convert all care plans and education titles

Beginning Nov. 19, please convert all care plans and education titles to the new Spring 2017 version for patients admitted prior to the Nov. 5 downtime.

CPM Upgrade: Please convert all care plans and education titles - Read More…

Providers: New, revised order sets available

Six new order sets are available in Epic@UNC for providers, and eight order sets have been revised. View details at this Intranet link.

Providers: New, revised order sets available - Read More…

Outpatient managers/front desk staff: Change regarding Appointment Reminders mailed via US Postal Service

To improve patient satisfaction, better leverage resources and support good financial stewardship, we will begin reducing our reliance on mailed appointment reminders starting Dec. 1, 2017. Please see here for details regarding who will continue to receive the mailed reminders.

Outpatient managers/front desk staff: Change regarding Appointment Reminders mailed via US Postal Service - Read More…

New Reminder Letter Will Appear When Patients are Referred without a Department

Referral orders with no ‘referred to’ department for inpatients or patients in the emergency rooms cannot be routed for scheduling. Beginning Nov. 15, 2017, a new “close the loop” letter will remind ordering providers in these settings to include a specific referred to department in their referral order. This measure was put in place in order to reduce lost referrals and ensure that patients have timely access to our providers.

New Reminder Letter Will Appear When Patients are Referred without a Department - Read More…

Customization of Printout Patient Lists Now Available

Epic@UNC now allows you to customize the printout of your Patient List so that it is easier to read.

Customization of Printout Patient Lists Now Available - Read More…

Cath/EP Case orders and Nursing Protocol Order sets

On Wednesday, Nov. 15, the Case Cath/EP case requests as well as new order sets will be available. Cath/EP case request will now have a hard stop to address Implementation of Nursing Protocols.

Cath/EP Case orders and Nursing Protocol Order sets - Read More…

Ambulatory Providers: New Epic@UNC Medication Refill Protocols

Beginning Nov. 15 new Epic Medication Refill Protocols will be active to help improve the efficiency of processing refill requests for many common medications. These protocols automatically check the medical record and display some essential criteria for approval, following guidelines established by our EPIC@UNC Ambulatory Provider Governance Group. Find details here.

Ambulatory Providers: New Epic@UNC Medication Refill Protocols - Read More…

Ambulatory Providers: In Basket Follow-up Reminders now active

The “Remind me to” option in In Basket, which is available in the 'Follow-up' section of the visit navigator, began sending reminder messages as of Oct. 24. Messages providers choose to be reminded about will be sent on a daily basis based on the “Days after encounter closes” entered in the 'Remind me to" field.

Ambulatory Providers: In Basket Follow-up Reminders now active - Read More…

Inpatient Staff: CPM Care Plan and Education Upgrade Following Nov. 5 Downtime

CPM Care Plan & Education templates will be upgraded to their Spring 2017 versions on Nov. 5 during the planned Epic@UNC downtime. Staff will not need to do anything different with charting until Nov. 19.

Inpatient Staff: CPM Care Plan and Education Upgrade Following Nov. 5 Downtime - Read More…

New Mandatory Field for Enter/Edit Results

Beginning Monday, November 6, there will be a new mandatory field for all clinicians in all areas who manually document lab results obtained through point of care testing.

New Mandatory Field for Enter/Edit Results - Read More…