Epic@UNC Latest News

Planned Downtime for Sovera Document Imaging July 7 - 8

There is a planned downtime for Sovera, the application used for scanning and Document Imaging, from 6 p.m. Friday, July 7, until 2 p.m. Saturday, July 8. During this time, you will not be able to scan documents into Epic@UNC and you will not be able to retrieve previously scanned documents from Epic, CareLink, WebCIS, or Sovera.

Planned Downtime for Sovera Document Imaging July 7 - 8 - Read More…

Health Maintenance updates coming Thursday, June 29

On Thursday, June 29, 2017 the Epic@UNC Healthy Planet (Population Health) team will release updates to Health Maintenance Plans, Topics, Modifiers and BPAs related to colon cancer screening.

Health Maintenance updates coming Thursday, June 29 - Read More…

Updates to Myasthenia Gravis BPA

The UNC Medical Center Pharmacy Department’s Medication Use Policy team – along with neurology pharmacy specialists, neurologists, and Epic Willow has been working to optimize our system-wide Myasthenia Gravis Best Practice Advisory (BPA) design to provide further guidance to pharmacists and prescribers. Learn more at this intranet link

Updates to Myasthenia Gravis BPA - Read More…

Patients to begin receiving text message appointment reminders on June 27

On June 27, patients at UNC Health Care locations using Epic@UNC who list a cell phone number as their preferred number will begin receiving appointment reminders via text message. Currently, patients receive an automated phone call to their primary number (landline or mobile) two days prior to a scheduled appointment.

Patients to begin receiving text message appointment reminders on June 27 - Read More…

Updated ABN form effective June 21

CMS has updated the Advance Beneficiary Notice of Noncoverage (ABN) form to be effective no later than June 21, 2017. The ABN form has been revised to include the new expiration date as well as language informing beneficiaries of their rights to CMS nondiscrimination practices and how to request the ABN in an alternative format if needed.

Updated ABN form effective June 21 - Read More…

CANCELLED - Planned June 18 Epic@UNC Downtime

The planned Epic@UNC downtime scheduled from 1 - 3 a.m. Sunday morning, June 18, has been cancelled.

CANCELLED - Planned June 18 Epic@UNC Downtime - Read More…

Registration Staff: Bad debt balances to display on Face Sheet

Effective Monday, June 19, patient's Professional and Hospital bad debt balances will display on the patient’s Interactive Face Sheet (registration page). Please reference this tip sheet for guidance on collecting bad debt payments.

Registration Staff: Bad debt balances to display on Face Sheet - Read More…

Registration Staff: 'Employee' and 'Anonymous' patient types removed June 26

On Monday, June 26, the patient types “EMPLOYEE” and “ANONYMOUS” will be removed in Epic@UNC and no longer be available to select in patient demographics. Users should refer to HIM policies/procedures for alternatives to protecting patient records, including “Break the Glass.”

Registration Staff: 'Employee' and 'Anonymous' patient types removed June 26 - Read More…

Registration Staff: Patients with Worker's Comp must have Medicare added if they have Medicare coverage

Starting Monday, June 26, patients who are presenting with Worker’s Comp MUST have Medicare added to the account if they have Medicare coverage. Medicare must be added as secondary to the Worker’s Comp coverage. View details and screenshots at this Intranet link.

Registration Staff: Patients with Worker's Comp must have Medicare added if they have Medicare coverage - Read More…

Inpatient Providers: Indication, Duration required with each antibiotic order beginning June 20

In accordance with national quality standards for antimicrobial stewardship, an indication for use and duration of therapy will be required with each antibiotic order at UNC Health Care inpatient facilities beginning June 20, 2017.

Inpatient Providers: Indication, Duration required with each antibiotic order beginning June 20 - Read More…

What’s Coming with Go-Live #6?: All-inclusive Order Search

Starting July 22, inpatient providers will see a new all-inclusive Order Search - you will be able to search for Orders, Order Panels, and Order Sets from the same search box.

What’s Coming with Go-Live #6?: All-inclusive Order Search - Read More…

What's Coming with Go-Live #6?: Get a head start on visits with Pre-Charting

Starting July 22 with Go-Live #6, ambulatory providers will be able to get a head start on appointments with Pre-Charting.

What's Coming with Go-Live #6?: Get a head start on visits with Pre-Charting - Read More…

Introducing ‘NC HealthConnex’ – a rebranded North Carolina Health Information Exchange

Please view details about the rebranded North Carolina Health Information Exchange, which is now known as 'NC HealthConnex.' This data is available in Epic@UNC via CareEverywhere and will be labeled as “NC HealthConnex (formerly NCHIE).”

Introducing ‘NC HealthConnex’ – a rebranded North Carolina Health Information Exchange - Read More…

Patients to begin receiving text message appointment reminders on June 27

On June 27, patients at UNC Health Care locations using Epic@UNC who list a cell phone number as their preferred number will begin receiving appointment reminders via text message. Currently, patients receive an automated phone call to their primary number (landline or mobile) two days prior to a scheduled appointment.

Patients to begin receiving text message appointment reminders on June 27 - Read More…

What’s coming with Go-Live #6?: A New and Improved Chart Review

One of the biggest changes providers will note on July 22 is the new and improved Chart Review, which has a cleaner look, built-in filters, and is color-coded to help you quickly find the encounters and information you need.

What’s coming with Go-Live #6?: A New and Improved Chart Review - Read More…

Telemetry Order change effective June 13

Beginning Tuesday, June 13, the ‘Remote Tech Telemetry Monitoring’ order (NUR199) will have new fields based on AHA guidelines. The indications for the order will now be required along with matching duration options. This new functionality will limit the duration to three options: continuous, 24-hours, and 48-hours.

Telemetry Order change effective June 13 - Read More…

Dragon Software Upgrade coming this June

To ensure compatibility with Epic’s 2017 software, which will be installed July 22 as part of Go-Live #6, ISD will be upgrading the Dragon dictation software on workstations across UNC Health Care in June. The new version of Dragon was tested by both ISD and several providers.

Dragon Software Upgrade coming this June - Read More…

What’s coming with Go-Live #6?: A New Look for Epic@UNC

As we get closer to Go-Live #6, we’re going to start sharing weekly updates about new features that will be available starting July 22. The biggest change everyone will notice immediately on July 22 is the new look of Epic@UNC. The updated design is more modern and there is more white space so that icons and alerts draw your attention more quickly. View screenshots at this Intranet link.

What’s coming with Go-Live #6?: A New Look for Epic@UNC - Read More…

Inpatient staff: New handout links in Education activity

As part of a proof-of-concept project for MyChart Bedside (My UNC Chart for inpatients) at the N.C. Children's Hospital, links to videos and patient instructions were added for some of the pediatric teaching points in the Education activity. You may open the links to the documents/videos, but please do not print anything from these links.

Inpatient staff: New handout links in Education activity - Read More…

REMINDER: Planned Epic@UNC Downtime May 21

There is a planned Epic@UNC downtime scheduled from 1 - 2 a.m. Sunday morning, May 21.

REMINDER: Planned Epic@UNC Downtime May 21 - Read More…